Terms and Conditions of Use

By accessing or using any part of the website located at https://www.matterhornlf.com (the “Site”), you acknowledge and agree to be bound by these Terms and Conditions of Use. These terms, along with any other policies or legal notices published on the Site—including our Site Policy—govern your relationship with Matterhorn LF (“Matterhorn,” “we,” or “us”) in connection with your use of this Site.


Governing Law and Jurisdiction
Your access and use of the Site will be governed in accordance with the laws of Malaysia. By using the Site, you consent to submit to the exclusive jurisdiction of the Malaysian courts, regardless of any conflicting legal principles.


Intellectual Property and Usage Restrictions
All trademarks, logos, service marks (“Marks”), and all materials found on the Site—including but not limited to text, data, software, images, audio, and video files (“Content”)—are owned by Matterhorn, its licensors, or content providers. These elements are protected by copyright and intellectual property laws unless otherwise indicated.

You are prohibited from copying, modifying, distributing, republishing, transmitting, storing, or using any part of the Site’s Content or Marks in any way without obtaining prior written permission from us. These items may not be exploited for commercial gain or unauthorized distribution. Infringement may result in civil or criminal penalties.


User Responsibilities
Users must not post or transmit any material that is illegal, harmful, offensive, defamatory, obscene, or otherwise objectionable, or that may promote conduct considered a criminal offense or give rise to civil liability. We reserve the right to cooperate fully with legal authorities or court orders requiring us to identify anyone posting such content.


Third-Party Links
The Site may contain links to external websites operated by third parties (“Linked Sites”). We do not control, review, or maintain the content of these Linked Sites and are not responsible for their accuracy, availability, or reliability. Inclusion of such links does not imply our endorsement or affiliation.

When accessing a Linked Site, please review its own policies and terms of use as they may differ from ours.


Disclaimer of Warranties
All content and services on this Site are provided “as is” and “as available.” We make no warranties, express or implied, including but not limited to warranties of accuracy, reliability, merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Site will operate uninterrupted, be error-free, or free of viruses or harmful components. You assume full responsibility for your use of the Site and any content you download or access at your own risk.


Limitation of Liability
Matterhorn is not liable for any indirect, incidental, consequential, special, or punitive damages arising out of your access to or use of the Site or any Linked Sites. This includes, but is not limited to, loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

We are not responsible for any issues due to technical failures, unauthorized access, network or system disruptions, or events beyond our control. While we strive to ensure the Site remains secure and operational, we cannot guarantee continuous or flawless access.


User Submissions and Communication
Unless otherwise stated by law or our Site Policy, any messages, emails, suggestions, or other communications you send to us through the Site will be treated as non-confidential and non-proprietary. We reserve the right to use and reproduce such submissions for any purpose without compensation to you.

We are not responsible for any unauthorized access to, or alteration of, your communications with us. You bear the risk of any such security breaches or resulting damages.


General Terms
If any portion of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions will remain in full effect, with the unenforceable part replaced by a valid clause that closely reflects the original intent.

Our decision not to enforce any part of these Terms does not mean we waive our rights to do so in the future.

Personal Data Protection Notice for Matterhorn LF
AtSYARIKAT MATTERHORN LIN FOONG (TEMERLOH) SDN. BHD.

Co. Reg. No. 198101013151 (79283-H) (hereinafter referred to as "Matterhorn"), we understand that protecting your personal data is a significant priority. We are fully committed to safeguarding your privacy and managing your personal information with the highest level of care, in accordance with the Malaysian Personal Data Protection Act 2010 (“PDPA”). This Personal Data Protection Notice outlines how Sorento collects, uses, stores, and discloses your personal data. Please be aware that Sorento reserves the right to revise this Notice at any time, with such updates reflected on our website without prior notification.

1. Types of Personal Data We Collect
Depending on your interaction with Matterhorn, personal data we may process includes, but is not limited to:

  • Identifiers: Full name, date of birth, nationality, identification numbers (NRIC/passport), preferred language, photographs, voice recordings, cookies, and GPS/location data.
  • Contact Information: Home or business address, email, phone or mobile number, fax number, or other communication details.
  • Financial Information: Bank account details, income range, tax details, credit history, and other information necessary for commercial arrangements with Matterhorn.

2. How We Collect Your Personal Data
We may collect data directly from you or through:

  • Contact forms, emails, or queries submitted to us;
  • Registration for services or product warranties;
  • Participation in promotions, surveys, or contests;
  • Documents submitted for commercial engagements;
  • Public sources or third parties with consent or as permitted by law.


3. Why We Require Your Personal Data
Without certain personal data, we may be unable to:

  • Process requests or provide services;
  • Notify you of promotions, events, or updates;
  • Fulfill contractual or commercial obligations.


4. Purpose of Personal Data Processing
Your data may be used to:

  • Manage agreements and deliver products or services;
  • Send notices, marketing communications, or promotional materials;
  • Respond to inquiries or complaints;
  • Conduct analysis and improve our offerings;
  • Comply with legal and regulatory requirements;
  • Manage events, warranties, and security of projects.


5. Disclosure of Personal Data
Within Matterhorn: Data may be shared within our corporate network or with authorized third parties under confidentiality obligations.
Third Parties: Data may be disclosed to auditors, consultants, IT vendors, contractors, government agencies, or during mergers and acquisitions.

6. Storage and Retention
Data may be stored physically or digitally. Matterhorn retains personal data only as long as necessary to fulfill purposes or comply with legal requirements.

7. Your Rights
You have the right to:

  • Confirm if Matterhorn holds your data;
  • Request access or correction;
  • Withdraw consent (subject to legal/contractual limits);
  • Object to marketing use;
  • Understand our data handling practices.

8. Data Accuracy
To ensure the accuracy of your data, please notify us promptly if your information changes or contains errors.

9. Website and Cookies
Our website may contain links to third-party sites with their own privacy policies. We do not take responsibility for these external sites.
We may use cookies to enhance your browsing experience and gather data such as your IP address, browser type, date/time of visit, and referral URLs. You may disable cookies in your browser settings.

10. Location-Based Services
Certain services or apps may collect location data. This feature is opt-in, and you may deactivate it at any time. These services may use analytics tools (e.g., Google Analytics) to track usage trends without identifying you personally.